In order to assist  in your evaluation of our investment and tax planning services, we have summarized in our Client Bill of Rights our core beliefs and principals that form the foundation of our team.

Client Bill of Rights

The Right to Courteous, Professional, Immediate Service: 
It is our mandate to provide the highest level of service in the industry. You have the right to receive courteous service, punctual response times to emails and voice mails, constant updates via email, newsletters, phone calls, etc regarding matters impacting your portfolio, and professional assistance when you call our office.

The Right To An Investment Advisor Who Has The Knowledge To Advise You:
You have the right to work with a Investment Advisor who is competent and able to manage your financial affairs. Every financial situation is different, some very complex and others relatively stratight forward. Finding the solution that meets your needs means drawing on past experience combined with up to date professional skills. Claudio is an investment professional with almost three decades of investment advisory experience combined with multiple professional designations including Chartered Accountant, Certified Finacial Planner and Chartered Professional, Strategic Wealth. He is also securites, life and options licenced.  

The Right to Privacy & Confidentiality:You have the right to a confidential and private professional relationship with your investment advisor. As your investment advisor I give you the right to demand that all affairs be kept strictly confidential and all information to be used solely for the purpose of providing you with solid financial advice, unless otherwise authorized by you.

The Right to Fair Treatment:
You have to right to the same treatment the investment advisor would expect as your client. This includes details of all the service offered, their prices and any conflicts of interest.

The Right to Full & Clear Information:
The right to receive all documentation associated but not limited to your account. This includes information/documentation being delivered in a prompt manner, costs associated with the services, and full disclosure about your investment advisor.

The Right to Full Disclosure:
 We have the right to request documentation that will assist us in providing a full comprehensive plan for you, our client. From time to time we may request updates of certain documentation and information. In order for us to do our job properly we have the right to ask you for this information. 

The investment advice we recommend is very dependent on the financial position and personal objectives  established at a specific point in time. In order to ensure our recommended investment strategies will continue to meet your needs, we need to be advised of  any significant change in your life, for example: Financial Goals, Net Income,  and Net Worth. 

 The Right to Keep Your Accounts Up to Date:
To ensure payment of your transactions and commissions on or before settlement dates.  Review all transactions carefully and report any discrepancies to your investment advisor immediately.